Frequently Asked Questions About Our Website

Frequently Asked Questions

Why Use Enlightened Tutors?

Enlightened Tutors provides a variety of E-Educational services to meet every students needs.

Our Services:

  • Provides Educational Social networking, live experts help and access to a massive database of peer-submitted interesting educational articles and videos.
  • Offers both free membership for both our student manager and ET Wall
  • Is accessible at any time, from anywhere 24*7 and 365 days in a year
  • Helped 90% of our students to maintain or improve their grades
  • Enlightened Tutors is a one stop for all educational needs from grade 5 to Doctorate level.

What kinds of resources does Enlightened Tutors offer?

Enlightened Tutors provides a range of resources to help students study more effectively including:

  • Over 240+ experts and still counting from various parts of the globe. Access to many interesting educational articles and videos on our social networking ET Wall.
  • 24*7 access to live tutors who provide instant, accurate responses to student queries. Our tutors expertise spans a wide range of subjects.
  • ET Wall- Our new educational social networking will provide you all kind of interesting, funny and educational articles and videos all at one place
  • A collection of high quality video lectures library from professors at top universities. Students of all ages around the world can learn from the best professors at any time, for free.

  • What does our assignment help service works?

    We at ET provide access to some of the finest experts from across the globe to the students all over the world.

    • The process of getting started with us is a piece a cake. You submit questions through "Ask Question" tab.
    • Once our crew receive the questions, they start finding a suitable expert for your work. It takes around 3-5 minutes till then the questions you sent us will not appear on your account panel until we assign it within an expert.
    • Once an expert is assigned for your work a price quote will be sent to your account with complete expert details and invoice.You can make the payment for this invoice using any of the payment gateway "Paypal" or "Payza".
    • As we get the confirmation for the payment the expert will start working on your assignment.
    • The complete work will be delivered within the proposed deadline inside your ET account as you will be given an option to accept or reject the work for re modifications.

    What types of payment do you accept?

    ET accepts all major credit cards including Visa, MasterCard, Discover and American Express.

    What kind of experience our experts have?

    All of our tutors are highly qualified university professors who hold Ph.Ds or M.Scs and have an average of 5 or more years experience in their respective fields.

    Is your service confidential?

    Your privacy is very important to Enlightened Tutors. We want to make your experience using our services on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence. We will NEVER release any of your personal information (such as name, address, phone number, email address) and the assignment details to anyone.

    Is your website safe?

    Enlightened Tutors has integrated Sitelock Security Seal signifying that this website is verified by them and is secured from any kind of malware or virus attacks. If you have questions or complaints regarding our website security or practices, please contact us at

    Do we offer refunds?

    All assignment help packages at are covered by our "7 days Refund Policy and unlimited number of clarifications". We assure that we never compromise with quality and never create a deadline delay and in case you are not convinced, you can ask for refund, which would be duly processed back for you. Please read the guidelines governing the refund policy.

    How do I check the status of my homework or assignment?

    Once we assign an expert for your assignment work, it will be reflected on your ET account. Each and every updates for your assignment will be updated on your account accordingly.

    How do I contact customer service?

    If you have any questions or concerns about our website and our services, please contact us at For our oath related inquiries or any oath breaking complaint, please can contact us at For any billing related questions in regards to payment and refunds, you can contact us at
    Phone : 1-347-478-7442 

    When can I contact customer service?

    Feel free to contact us at anytime. ET's Customer Service crew never sleeps as they are always ready to help you no matter what time it is.